Any currently enrolled or former student of The Culinary Institute of America (CIA) who believes that an action by the college is in violation of one of its formal policies or procedures may file a complaint in accordance with this policy. The CIA's Student Complaint Policy provides a process for the fair and reliable filing, tracking, and review of a student complaint.
A currently enrolled or former student must seek an informal resolution to his or her concern first by speaking with the policy owner or the appropriate CIA administrator before filing a formal complaint. The entire Student Complaint Policy can be found on the CIA Main Menu Policies and Procedures page. In addition, the Program Integrity Rule is found in the CIA Academic Catalog. State-specific student complaint information can be found on the Consumer Information page at www.ciachef.edu/consumer-information