Hospitality Management Core

Classes

HMHC-310: Hospitality Law

This course will introduce the student to various business structures, ethical practices, and governmental regulations. Legal issues with regard to employees, menus, beverages, contracts, and management responsibilities will be reviewed. Safety and security of guests and employees will be studied. Emphasis will be placed on the examination, interpretation, and analysis of hospitality related legal cases.

HMHC-315: Hospitality Operations Management

(Formerly Hospitality Facilities and Operations Management.) This course investigates the distinctive operational characteristics, mechanics, and management practices of hospitality organizations. Throughout the course, students will be provided with advanced techniques and tools to analyze the operational capabilities of any organization and offer viable solutions to problems. Topics such as the design of effective service delivery systems, capacity planning, pricing strategies and restaurant revenue management, cost control, labor management and customer service processes are addressed. Emphasis will be placed on principal operating problems facing managers in the restaurant industry. Students will perform the service delivery analysis of an existing restaurant.

HMHC-320: Managing Technology in the Hospitality Industry

This course will introduce Hospitality Management students to the information needs of hospitality businesses and the technologies utilized by those businesses. Current technologies will be evaluated along with the selection, implementation, and management of those technologies. Security and the effective use of technology to support management decision-making will be explored. In addition, students will research emergent technologies and evaluate their future impact on hospitality businesses.

HMHC-490: Strategic Management in the Hospitality Industry

This capstone course will provide an in-depth study as to how hospitality organizations develop and maintain competiveness in a global environment. Topics will include strategy formation, branding, mergers, acquisitions, new entrants, crisis management, and the development of new brands. Emphasis will be placed on how companies maintain their competitive focus, develop strategic thinking, make effective use of internal and external resources, and develop strategies for future growth and sustained success. Additional emphasis will be placed on ethical practices and socially responsible management, while staying true to all stakeholders.