Aug 24, 2019  
2018-2019 Student Handbook 
    
2018-2019 Student Handbook [ARCHIVED]

Campus Services



The CIA strives to foster a productive and safe campus environment for students’ learning and personal growth. This section describes the services available to help students get the most out of their educational experience.

Campus Services

Campus Safety

It’s important to remember campus safety is everyone’s responsibility. If every person who sets foot on the CIA campus observes the policies and procedures described in this section, we’ll continue to enjoy a safe, pleasant educational environment.

Statement of Student Responsibility

The Culinary Institute of America provides a practical learning environment for each of its students. Students will be required to participate in a variety of hands-on experiences on or off campus, consistent with training in the culinary field. As a CIA student, each student assumes the risks and responsibilities inherent in the education process.

Observation and application experiences may at times involve dangers and hazards to which professionals in the foodservice industry are exposed, along with the normal risks of functioning in American society. Although the CIA can assume no responsibility for any of these risks, we do attempt to provide a safe environment and to instruct students in safe practices and procedures. However, we are not immune to injury in the course of our daily lives, work, or field of study, so students should conduct themselves with due and reasonable care in all of their actions.

Whether a particular educational experience is a degree requirement or a voluntary extracurricular activity, students must decide whether or not to participate and expose themselves to its possible hazards. If students choose not to participate in a required activity, however, they may fail to satisfy the course or degree requirements. Students may wish to discuss the risks noted above with the faculty or staff supervisor of the activity in which they’re participating.

CIA Safe Campus Program

Colleges need to be prepared and ensure timely campus communication in the event of a violent criminal incident or other situation that poses an immediate threat to the health or safety of the campus community. Here at the CIA, we have developed CIA Safe Campus, the result of a task force specifically investigating best practices for serious violent incidents across the nation.

A key component of this program is the CIA Emergency Notification System, established to alert the entire campus community in a timely fashion in case of emergency. The following alerts may be utilized:

Mass Notification System: Through this system, designed by Everbridge, Campus Safety will send emergency messages to each registered member of the CIA community via transmission of text messages, mobile app alerts, voice mail, and e-mail according to predetermined contact lists. Campus Safety will provide all students with information to register for this notification system.

Campus Siren Alert (NY only): Consists of a siren and pre-programmed verbal message system that is broadcast on campus through outdoor speakers on the roof of Hudson Hall and at the Jesuit cemetery, and indoor speakers in the Student Commons and the Marriott Pavilion.

Campus Emergency Public Address System (CA and TX only)—This system will broadcast emergency announcements campus-wide. The announcements will be preceded by a double beep tone, followed by emergency information and instructions.

In the event of a campus emergency, students will likely receive instructions to “Run, Hide, Fight” or “shelter in place” for their safety. Please refer to the Campus Shooting Emergency Procedure below for additional information.

Each student who lives on campus has the option to register a confidential contact name and phone number to be notified if the student is reported to be missing. The college will use the same organization—Everbridge—that is used to register for our mass notification system. When choosing “paths” for the notification system, fields for “Missing Person Name” and “Missing Person Phone” are present. This is confidential information that will only be used in a missing person investigation.

For more information, visit www.everbridge.com.

Campus Shooting Emergency Procedure

Recent mass shootings at various venues in the U.S. and abroad, including events on college campuses, have highlighted the need to be prepared in the unlikely event of a shooting on campus. Though these events are rare, the CIA does wish to encourage vigilance and education for the campus community. An “Active Shooter” incident requires a much different response than other emergencies. Should an incident of this nature occur, three options are available. These options are commonly known as “Run, Hide, Fight.” The first is to evacuate in the opposite direction of the threat, and proceed to a safe evacuation area. The second is to lock down and shelter in place. This requires securing the area located if this is structurally possible. Turn off all lights and, if possible, cover all windows and prepare for the third option, in the event it becomes necessary. The third option is to counter the intruder with opposing force or distraction. Remember, if the opportunity and means to do so safely arises, contact 911 and provide relevant information to assist police and first responders. The response an individual chooses must be based on their ability, experience, skill, and mental preparation for this type of incident, as depicted in the training video that is shown to each incoming class of students. Regardless of which response each individual chooses, the college shall communicate the threat by emergency public address system and the mass notification system (Everbridge) with instructions to run-hide-fight or shelter in place.

Instead of meeting at the normal gathering places designated for emergencies, the evacuation point in the event of an armed intruder will be a safe area away from the existing threat.

Of course, the best way to protect against an armed intruder is to prevent it from happening at all. Studies of school shooting incidents show that in most cases, the intruders spoke about their plans beforehand. In some cases, students knew of the imminent attack and did not inform the appropriate authorities. We strongly encourage students and staff to follow and practice “See Something, Say Something.” If there is a concern about the behavior of someone on campus, it should be reported to Campus Safety or an appropriate CIA faculty or staff member. This simple act can avert an immense tragedy and allow a proactive response that will provide assistance and help stop a potential shooter.

A training video, Shots Fired on Campus, is available to current students on the Campus Safety page at CIA Main Menu. We encourage everyone in our community to view this important training video.

Safety

New York

Campus Safety seeks to assist all students and provide a safe environment for the entire campus community. Campus Safety officers are on duty 24 hours a day for campus protection and make periodic checks of all buildings and grounds throughout the day. The office is located adjacent to the maintenance garage behind Roth Hall. Closed-circuit cameras are located at various locations on campus. Gatehouses are located at both campus entrances. During late evening hours, one gatehouse is staffed by Campus Safety personnel. The other entrance to campus is closed to vehicular traffic. Students, guests, and visitors are required to provide appropriate ID to be admitted to the campus at night. Cooperation is appreciated.

Emergency (blue-light) direct-ring phones are located at the main entrances to the residence halls and throughout the campus. These phones can be used to report a criminal or suspicious incident, a fire, any other emergency, or to request an escort by a Campus Safety officer.

California The Office of Safety and Security seeks to assist all students and provide a safe environment for the entire campus community. Safety and security officers are posted 24 hours a day at the front atrium concierge desk.
Texas Pearl Security provides on-site security 24 hours a day, seven days a week through Pearl Security Services. If security assistance is needed when not within the CIA buildings or immediate surrounding grounds, individuals are instructed to call the security cell phone at 210-889-5287.

 

Accidents

Immediately report any accident on campus, no matter how minor, to:

  No injury Involving an injury
New York Campus Safety Student Health Services or Campus Safety
California Campus Security Campus Security
Texas Chef-Instructor, Operations Manager, or Director of Education Operations Manager or Director of Education

For accidents resulting in an injury, see Secondary Student Accident Insurance for information on how to file a claim.

Reporting a Missing Student

To ensure everyone’s safety at the college, suspected missing students should be reported to the Campus Safety, Student Affairs, or Residence Life offices. The Culinary Institute of America has established a Missing Student Notification Policy and will contact law enforcement and the student’s missing person contact (if on file), no later than 24 hours after a student residing in on-campus housing has been determined to be missing.

If it is suspected that a student is missing, please immediately contact:

New York

Campus Safety 845-451-1268

Student Affairs 845-451-1281

Residence Life 845-451-1260

California

Campus Security (CA) 707-548-2478

Campus Safety (NY) 845-451-1268

Assistant Director—Student Affairs (CA) 707-967-2486

Texas

Pearl Security (TX) 210-889-5287

Campus Safety (NY) 845-451-1268

Student Services Manager 210-554-6451

Please be considerate to those who care for student safety—take the time to communicate any change in arrival and/or travel intentions to friends, roommates, and parents. More often than not, the missing person is delayed due to unforeseen circumstances or to a simple change in plans.

Parental Notification

The CIA strives to respect the privacy of a student’s educational experience and protects their personal information pursuant to FERPA. An important component of pursuing a degree of higher learning is the student’s development as an independent adult. Students are encouraged to share information with their parents or legal guardians, but ultimately the decision of what information to share normally rests with the student. Therefore, the vast majority of communications are directed to the student rather than to the parents/guardians.

The CIA recognizes that this commitment to fostering the development of the student must be balanced with the parents’ interest in the well-being and progress of their child. Further, the CIA believes there are times in which parental involvement can be in the student’s best interest.
Thus, there are instances in which a parent or legal guardian will be notified of matters concerning a student. In such instances and when appropriate, the CIA will allow time for students themselves to make contact with their parent or guardian directly. However, in situations where prompt notification is warranted, a member of the Student Affairs staff will contact a parent or guardian as soon as possible. The following are examples in which a parent or guardian may be contacted:

  • Change of enrollment status

A change in the enrollment status of a student may be imposed as a result of disciplinary action. To the extent permitted by law, if a student is suspended, required to withdraw, or expelled, parents may be notified. It should be noted that less severe instances of disciplinary or academic action will rarely result in the notification of parents or guardians.

  • Health and safety emergencies, including transports to a hospital in critical situations and/or other medical or mental health incidents

The CIA reserves the right to contact parents when it reasonably believes that the student is subject to a health or safety emergency. This includes, but is not limited to, situations in which a student needs to be transported to the hospital in a critical situation or is experiencing a medical or mental health incident.

  • Unexplained absences from campus

If a student is inexplicably absent from campus for a prolonged period, the CIA may contact a parent or guardian to ascertain the whereabouts of the student. Such contact will be made after first attempting to locate the student directly through various methods.

  • Arrest

Arrest information is public information and is not considered an educational record of a student. The parent or guardian of the student may be notified if the student is placed under arrest while on CIA property or during a CIA sanctioned activity, or if the CIA becomes aware of an arrest taking place off campus. If a student receives a citation for a summary offense for which they are not detained, e.g., underage drinking or disorderly conduct, the college normally will not notify the parent or guardian, but the police might choose to do so themselves. 

  • Disclosures for other reasons

The CIA reserves the right to notify a parent or guardian of a dependent student, or as otherwise permitted by law, for reasons other than those listed above, based on a judgment call of what is in the best interests of the student and of the CIA.

Campus Fire Safety

September is “College Fire Safety Month.” Each year the Residence Life and Environmental Health and Safety Departments in New York organize a week of interactive activities and educational programs to heighten fire safety awareness on campus. All students are encouraged to attend and participate in as many of the programs as possible. The knowledge shared may save a life.

In accordance with state laws, all residence halls in New York and California are equipped with fire alarms, fire extinguishers, smoke and heat detectors, pull boxes, fire doors, fire sprinklers, carbon monoxide detectors, emergency power, exit signs, and building floor plans. Tampering with any of these will result in disciplinary action and, in some cases, criminal prosecution. See Residence Hall Fire Safety  for more information about fire safety and prevention within the residence halls.

Student cooperation is appreciated and is a condition for continued residence. These regulations are subject to revision in order to comply with state and local law.

Fire alarms are installed in all campus building on all campuses for the protection of all staff and students. Drills are scheduled in each building to acquaint students with building evacuation procedures and practice escape plans. Should an alarm sound, everyone must leave the building immediately and report to a designated assembly point. If students do not leave immediately when the fire alarm sounds, they will be subject to disciplinary action.

False fire alarms can cause inconvenience and waste productive time, create hazards from unnecessary building evacuation, and create traffic hazards for responding emergency personnel. Excessive false fire alarms can cause building occupants to become complacent and noncompliant with emergency evacuation procedures. Maliciously causing a fire alarm by pulling a fire alarm box or any other manner, is considered among the gravest violations of CIA regulations and may result in arrest. Penalty for conviction is a $1,500 fine and/or one year in jail. If a student is found to be responsible for causing a false alarm, the student may also be fined up to $1,000 by the CIA.

A $500 reward will be paid to the person or persons whose information leads to the apprehension and conviction of anyone who intentionally sets a fire or causes a fire alarm to sound when there is no fire. Vandalism of fire detection, alarms, or fire suppression equipment may render it inoperative, thus creating a serious fire safety hazard.

Fire codes and CIA rules prohibit fires on campus or on property adjacent to the campus for any reason. Barbecue functions and any open burning on campus must be approved by the college in advance. The danger of an open fire is obvious. Student cooperation is expected to prevent fire-related incidents.

Report fire-related crimes, including arson, vandalism to fire safety equipment, and malicious false alarms, to:

New York

Campus Safety 845-451-1268 or 845-451-1111 (emergency)

California

Campus Security 707-548-2478

Texas

Pearl Security 210-554-6452

Director of Education 210-554-6452

San Antonio Police Department 210-207-7273 or 911 (emergency)

Lost and Found

If an item is lost or found, please check with the following:

New York Campus Safety, located behind Roth Hall
California Safety and Security Desk, located in the Greystone Atrium, first floor
Texas Administration Offices, third floor

Personal Property and Valuables

The CIA does not carry insurance covering the loss of, theft of, or damage to personal property. To help prevent losses, follow these guidelines:

  1. Carry only a small amount of money at all times; never carry large amounts of cash.
  2. Open an account at a local bank.
  3. Be sure residence hall rooms and/or lockers are locked.
  4. Inscribe names on all textbooks, knives, personal equipment, and clothing—and never leave them lying about unattended.

Theft

Students can prevent theft by avoiding carelessness with valuables. Report any theft immediately to Campus Safety and to Residence Life in writing. Always report any damage to personal property to insurance agents. Such damage claims are usually covered under the provisions of parents’ homeowners comprehensive insurance policy.

Unauthorized removal of food, prepared or unprepared, or alcoholic beverages from the kitchens, bakeshops, public restaurants, or designated dining areas of the CIA for personal use will be considered stealing, regardless of who’s removing it.

Milk crates and CIA property such as pots, pans, dishes, silverware, glasses, chairs, etc., are not to be removed from classrooms or laboratories. If any of these items are found in student possession, students will be subject to disciplinary action and may lose housing privileges.

Students may be permitted to take home food items from a kitchen to support their educational experience with an education food pass signed by the appropriate faculty member. These items include, but are not limited to, class projects—such as showpieces and inedible products—and excess kitchen production. Education food passes are available through the instructors, and their signatures are recognized as appropriate authority on the passes. Education food passes may not be issued for alcohol. The college reserves the right to inspect parcels and packages leaving the campus premises. For more information, see the Property Pass Policy .

Unauthorized possession of a master key is classified as “possession of burglar’s tools,” a misdemeanor, and is grounds for expulsion.

Building Monitoring

Interior spaces of the campus buildings are under surveillance monitoring 24 hours a day. Many campus buildings and facilities are accessible during the CIA’s normal business hours. Unauthorized or after-hours entry is recorded and automatically alarmed to a remote security service provider.

In New York and California the exterior doors of most residence halls are controlled by an electronic card access system and remain locked at all times.

Vehicle Registration—NY & CA

Having a car on campus is a privilege, not a right; therefore, students must follow outlined policies regarding parking. To be eligible for parking, students must have valid registration and insurance for the vehicle owned or driven. The college is free from any liability arising from private vehicles parked anywhere on campus.

Parking Permits

All vehicles parked on campus or in CIA-authorized parking lots should have the authorized decal properly affixed to the left side of the rear bumper. Failure to display this decal in the designated location may result in a vehicle being ticketed, immobilized, or towed. Parking registration stickers are non-transferable, and students need to register any new vehicles or other changes. Students are subject to a $50 fine each time their vehicle appears on campus or in CIA-authorized lots without an official parking permit properly displayed. Permits are issued by:

New York Campus Safety
California Office of Safety and Security
Texas Pearl Properties

Temporary Parking

Vehicles being used on a temporary basis must also be registered to receive a temporary permit. These permits may be obtained as outlined in Parking Permits.

Disabled/Medical Parking

Students who have state-issued disabled parking permits may park in all designated parking spaces with the exception of those in the Anton Parking Garage in New York.

In New York, students who have a temporary medical issue that requires special parking permission must provide doctor’s verification to Student Health Services. Student Health Services will provide the student with authorization for a temporary medical parking permit through Campus Safety. Permits are valid for up to 30 days. Students may not park in Anton Parking Garage even with a disabled or medical permit.

Motorcycles—NY & CA

Motorcycles parked on campus must be registered with Campus Safety/Security. Directions to motorcycle parking will be provided. In New York, motorcycles will be issued a parking decal which will need to be affixed to the motorcycle.

Parking—NY

Student parking is signified by yellow parking spaces. Students are authorized to park in the following designated areas only:

  1. Commuter parking with a valid permit
  2. Residential student parking, north of the athletic fields
  3. Weekday parking in the two-tiered parking area, known as “Top 40,” and the parking spaces along the roadway in front of the Student Commons are available to commuter students only when using the facilities within the Student Commons. Only commuter students may park in the “Top 40” parking area. Parking in those spaces at other times—even when attending class in the Student Commons—is prohibited. During weekdays, no residential parking is permitted in these areas; no parking is allowed between midnight and 5:30 a.m.
  4. Convenience parking areas, available near each of the residence halls for quick pickup and drop-off situations of 15 minutes or less. These spaces—printed with green lines for easy identification—are for everyone’s convenience, so the time limit will be strictly enforced. Four-way hazard flashers must be used.
  5. Weekend student parking—residential students may use the two-tiered parking area near the Student Commons, known as “Top 40,” and the faculty/staff parking lot adjacent to the cemetery from 6 p.m. Friday to 6 p.m. Sunday; towing will begin promptly at 6 p.m. on Sunday.
  6. Commuter students may park in the McCann Lot during Saturday and Sunday library hours.

NOTE: Guests of residential students are subject to the same parking guidelines. Student or guest of residential students are not permitted to park in the Anton Plaza parking garage at any time. This includes the handicapped spaces whether or not a student is in possession of a state handicap parking permit. Handicap spaces are available near the Campus Safety office.

Vehicles are not allowed:

  • Outside painted spaces in parking lots
  • In areas marked by “No Parking” signs
  • On the grass or other unpaved areas
  • In fire lanes or fire zones
  • In an unauthorized parking lot (i.e., faculty, staff, visitor)
  • In designated recreational areas
  • To park overnight in front of or around the Student Recreation Center (parking for commuters is permitted only while using the Center)
  • To park in a handicap or medical parking permit space without an approved permit

Commuter students must obtain a commuter parking decal for their vehicle. Decals are available at the Campus Safety office, and must be affixed to the left side of the vehicle’s rear bumper. Commuter parking is located along Route 9 in the gated area just south of the north entrance to campus.

Spaces for faculty/staff and visitors are signified by white spaces. Areas marked “Visitors” and “Restaurant Parking” are for the use of CIA guests only. Please do not park in these spaces.

Students must notify Campus Safety if they are planning to leave their vehicle on campus for summer or winter break, or during the Global Cuisines and Cultures trips; this parking privilege is based on availability of spaces. Students may not leave their car on campus during their externship semester or during their semester off campus for the bachelor’s degree concentrations.

Areas of up to 75 feet around all buildings are designated as FIRE ZONES. All access roads to campus buildings are FIRE LANES. Parking at residence hall entrances is therefore illegal. Fire lanes and fire zones must be kept clear at all times to ensure maximum safety to all residents. In addition, students may not wash cars or any other vehicles on campus.

Parking—CA

The CIA is honored to be a strong member of the St. Helena community and strives to be as environmentally responsible as our neighbors. As such, the college must minimize traffic between the Vineyard Lodge Housing Center and the main campus in order to reduce the overall number of vehicles on the road. Regular shuttle service is provided between the Vineyard Lodges and the main campus.

Students are authorized to park in the following designated areas only:

  • With a proper permit sticker, parking on campus is permitted for commuter students living in off-campus accommodations, as well as students residing in the on-campus Guest House. Student parking is available in the parking lot immediately in front of the Greystone building. Please keep clear of fire lanes and handicapped parking spaces.
  • Residents of the Vineyard Lodge Housing Center are permitted to park at that property only. A shuttle is provided to transport students back and forth between the Lodges and the main campus.
  • Student parking is available at the main campus on all non-instructional days.

Due to limited parking, please do not leave vehicles on campus during externship or a leave of absence, or after graduation. If a vehicle is left on campus during these periods, it will be considered abandoned and removed at owners expense.

During times of high volume, there may be occasions where the main parking lot is full. Should this be the case, students can park at the Vineyard Lodge Housing Center property. Regular shuttle service to campus is provided each instructional day.

Parking—TX

The CIA student parking area is located on E. Elmira St. between E. Grayson St. and Schiller St. A diagram is included in the student orientation packet.

All Vehicles must be registered with the CIA San Antonio to park on campus. Please fill out the CIA Vehicle Information Form and return to the student services coordinator to receive a student parking permit.

Move-in Day Parking—NY

During periods of high traffic volume, especially student move-in days, Campus Safety must regulate the number of vehicles near the residence halls to keep fire lanes available. During student move-in, only new students’ vehicles are permitted to enter the residence hall areas. All residents and visitors will be directed to a parking lot. This usually occurs between the hours of 9 a.m.–2 p.m. Campus Safety may also regulate traffic and create a one-way roadway during this time, with the entrance to residence hall areas located near the Conrad N. Hilton Library and the exit located near the student lodges.

Disabled Vehicles

If a vehicle becomes disabled and is blocking a fire zone or obstructing traffic, please report this immediately to Campus Safety in New York, the Office of Safety and Security in California, or Pearl Security in Texas, so remedial action can be taken. If a vehicle’s battery is dead, the safety/security officers will provide assistance. They have equipment to jump-start most automobiles. They also have tools to unlock vehicles in the event keys are locked inside.

Vehicles left on campus without valid registration plates attached will be removed from campus at the owner’s expense. In the event the vehicle is sold, yet not currently registered, the last owner will be responsible for owed fines or towing expenses.

Traffic and Parking Violations and Fines

If students fail to obey the campus speed limit of 10 miles per hour, disobey a stop sign, drive recklessly, park illegally, or commit some other traffic violation on campus, they will initially receive fines. Further violations will result in additional fines and a referral for disciplinary action.  A student who continuously fails to comply with parking or traffic guidelines may have their vehicle immobilized or towed (at own expense and risk) and will face a loss of parking privileges and the privilege to operate a vehicle on campus. Excessive violations may result in suspension from the CIA. All parking violations are $50. The fine for on-campus moving violations, such as speeding, going the wrong way on one-way streets, and going through stop signs is $75. Moving violation tickets will be mailed to the violator. Fines are charged to individual student accounts. If  vehicles are left in a fire lane while loading or unloading items or passengers, one person should remain in the vehicle so it can be moved in an emergency. Students are responsible for parking and moving violations incurred by their guests.

 

Parking and Moving Violation Process
Students who receive more than three tickets total will be referred for disciplinary action.

First three tickets:

$50 or $75 fine each, depending on violation.

Total of four to five tickets:

Continued Fines

Student will be referred for disciplinary action

Student placed on parking contract by Student Affairs Office

Further violations (total of six tickets):

Student will be referred for additional disciplinary action

Student vehicle  may be immobilized*  (“booted”) or towed**
$100 fee to remove boot
$100+ fee for towing

Loss of privilege to park and operate a vehicle on campus for 15 weeks

* Do not attempt to remove the boot.  Students will be subject to additional sanctions through the college and will be financially responsible for any damage to the boot.
** Towing at own expense and risk

Violating suspended parking/driving privileges may result in permanent loss of vehicle privilege and/or suspension from the CIA.

All fine monies collected are deposited to the P.A.R.C. student scholarship to assist students with financial need.

Appeals

To appeal a parking or moving violation, students must fill out a Parking Appeal form. Students must make their appeal within five days of receiving a ticket. The ticket must accompany the appeal. This is the final step in the appeal process.

Tickets issued for the following reasons cannot be appealed:

  1. Parking permit was not properly displayed on vehicle.
  2. Parking in designated fire lane.

Also, fees paid for boot removal or towing cannot be appealed.

  Appeal forms are available at: Appeals will be reviewed by:
New York Parking Appeal Form Student Solicitor General of the Judiciary Board
California Office of Safety and Security Director of Campus Services and Assistant Director of Student Affairs
Texas Student Services Center Academic Standards Committee and Pearl Security

Bicycles—NY

From April to October, a bicycle can be a great tool to explore the Hudson Valley, including state/national parks and bike trails, and for navigating the campus. The Office of Student Activities, Recreation, and Athletics provides a bike-share program allowing students to use a bicycle from the Student Recreation Center.

In addition, students may bring personal bikes to campus to use during the spring, summer, and fall seasons. Bikes are not allowed to be kept on the campus grounds during the winter months, December–April, due to snow removal needs.

Any student who brings a personal bike to campus is required to register it with the Office of Residence Life in the Student Commons, room 221.

  • Bikes must be registered within three weeks of bringing them to campus.
  • There is no cost for this registration and only requires the completion of a registration form.
  • Once completed students will receive a registration sticker which must be placed in a location that is easily visible indicating the bike has been registered and is allowed to be parked at any of the various bike racks located throughout the campus.
  • Registering personal bikes also provides a record of ownership in case a bike is ever stolen.
  • Registered bikes are only permitted to remain on campus while a student is physically attending classes at the New York campus.

Any student who keeps their bike on campus is expected to secure the bike at one of the provided bike racks using their own bike lock. For convenience, bike racks can be found in the following locations:

  • Near K-18
  • Near The Egg/Student Commons
  • At each residence hall (Hudson, Angell, Pick-Herndon, and Rosenthal)
  • At each lodge (Cinnamon, Nutmeg, Juniper, Clove, Ginger, and Cayenne)
  • At each townhouse (Point, Carême, and Escoffier)

The college is not responsible for any bikes stolen or damaged while on campus. Bikes should not be kept in student rooms as they present a fire safety hazard by preventing sufficient egress within the room.

Unregistered bikes or bikes left by a student not physically attending classes at the New York campus will be considered abandoned. At several times throughout the year abandoned bikes will be gathered and stored for a period of three weeks. Any bike not claimed will be donated or discarded as deemed appropriate by the college.

Weapons

Students cannot possess any rifle, shotgun, or firearm on any CIA campus. In addition, the CIA Weapons Policy  prohibits bringing a weapon or replica of a weapon onto college property.

During freshman orientation, residential students in New York and California will be given the opportunity to immediately surrender any weapon to Campus Safety or Security for safekeeping. A receipt will be issued and safety or security will assist with disposing of any lawfully possessed weapon. Beyond this initial grace period, the CIA Weapons Policy will be strictly enforced.

Advisory Committee on Campus Safety—NY

New York State education law requires all private colleges to appoint an advisory committee on campus safety. The committee reviews current campus security policies and procedures and makes recommendations for their improvement. The CIA’s committee is titled the Student Safety and Sexual Assault Awareness Committee and is under the supervision of the associate vice president and dean of student affairs and/or designee. The committee meets once annually at a minimum. The chair is currently a member of Student Affairs, the director of campus safety is a permanent member, and the committee must consist of at least six members, with one-half of the membership being female. Membership must also consist of students as well as faculty/staff. A report is written for the college president at least once each year.

Soliciting and Canvassing

Soliciting or canvassing on campus by outside firms, businesses, staff, or students acting on behalf of such is strictly prohibited. Students may not use bulletin boards, doors, walls, student rooms, or the internal mail system for this purpose.

The CIA prohibits the advertising, marketing, or merchandising of credit cards to students on campus. For more information, see the Credit Card Marketing to Students Policy .

Skating on Campus—Skates or Skateboards

A safe campus environment must be maintained for everyone, and all individuals using modes of transportation are expected to refrain from reckless behavior that endangers individuals and property. If using campus roadways, students assume personal risk and will be held liable for their actions. The following policies apply to all types of skating:

  1. Skating is prohibited during quiet hours (11 p.m.–8 a.m., Sunday–Thursday; 1–9 a.m., Friday–Saturday).
  2. Skating is prohibited inside all campus buildings, classrooms, and kitchens.
  3. In New York and California, skating is prohibited on campus roadways on move-in days from 9 a.m.–5 p.m.
  4. In New York, skating is prohibited on Anton Plaza and Beverage Garden Plaza (formerly Heinz Plaza).
  5. In California, skating is prohibited on the Herb Terrace.
  6. Skating is prohibited on sidewalks.
  7. Skateboards are prohibited inside all dining areas.
  8. Skaters are encouraged to wear protective equipment.

If students violate the skating policies, they will be issued a “Notice of Infraction” citation, which may include a warning or successive fine ($25, $50, $75). The privilege of using skateboards or skates may be revoked for repeated offenses. Students may appeal a “Notice of Infraction” through the Student Affairs or Student Services Offices, and payment of fines is made to Student Financial and Registration Services. All fines collected go toward CIA student scholarships.

Use of Hoverboards on Campus

A safe campus environment must be maintained for everyone, and all individuals using modes of transportation are expected to refrain from reckless behavior that endangers individuals and property. If using campus roadways, students assume personal risk and will be held liable for their actions. The following policies apply to the use of hoverboards:

  1. Use is prohibited inside all campus buildings.
  2. In New York and California, use is prohibited on campus roadways on move-in days from 9 a.m.–5 p.m.
  3. In New York, use is prohibited on Anton Plaza and Beverage Garden Plaza (formerly Heinz Plaza).
  4. In California, use is prohibited on the Herb Terrace.
  5. Use is prohibited on sidewalks.
  6. Hoverboards are prohibited inside all dining areas.
  7. Users are encouraged to wear protective equipment.
  8. Hoverboards are not allowed to be stored in the residence halls or charged anywhere on campus.

If students violate the hoverboard policies, they will be issued a “Notice of Infraction” citation, which may include a warning or successive fine ($25, $50, $75). The privilege of using a hoverboard may be revoked for repeated offenses. Students may appeal a “Notice of Infraction” through the Student Affairs or Student Services Offices, and payment of fines is made to Student Financial and Registration Services. All fines collected go toward CIA student scholarships.

CIA Safety Report

A Commitment to Your Safety: CIA Campus Safety Report is required by federal law and contains policy statements, crime statistics, and fire statistics for the college.

The policy statements address the CIA’s policies, procedures, and programs concerning safety and security, such as policies for responding to emergency situations and sexual offenses. Statistics—broken out by campus—are included for certain types of crimes that were reported to have occurred on campus, in or on off-campus buildings and property owned or controlled by the CIA, and on public property within or immediately adjacent to campus.

This report is available online on the following pages of the CIA website:

https://www.ciachef.edu/ny-safety/
www.ciachef.edu/consumer-information

Students may also request a hard copy of the report from:

New York William Carey, Director—Campus Safety
California Jeremy Smith, Director—Campus Services
Texas April Goess, Managing Director

The Advisory Committee on Campus Safety will provide upon request all campus crime statistics as reported to the United States Department of Education (DOE). These statistics can be found via the DOE website search features at http://ope.ed.gov/security. A hardcopy report of the statistics may be requested by contacting the director of campus safety at the New York campus at 845-451-1300, and will be provided within 10 days of the request.

Center for Career and Academic Advising—NY

The Center for Career and Academic Advising, located in Roth Hall, Room E-255, supports students from their transition to the CIA in their first semester to the launch of their career after graduation. The Career and Academic Advising team is here to assist with the creation of academic and career goals, and developing specific plans to achieve them. Each incoming student is assigned a career and academic advisor. Advisors will work with students to develop academic schedules, discuss time-management techniques, and strengthen study skills. In addition, advisors assist students with the creation of résumés, cover letters, portfolios, profiles, blogs, and any number of other means of advertising individual skills and value to potential employers. Career and academic advisors assist students with selecting and preparing for their externship experiences. Advisors also provide assistance with planning for life after graduation, job search strategies, connecting with employers, or continuing education.

On-Campus Interviewing

Employers recruit on the CIA campus during Career Fairs and throughout the year for both externship and full-time job opportunities. Students should watch for announcements so they can identify employers of interest. Interview sign-ups may be done in person in the Center for Career and Academic Advising. To properly prepare for the interview, be sure to research information about the employer and available opportunities.

When students sign up for an interview, they are making a commitment the CIA considers extremely important. Students need to provide at least 48 hours’ notice to cancel an interview appointment, barring extenuating circumstances.

If student do not appear for a scheduled interview without giving proper notification to their career and academic advisor, it is considered a serious lack of courtesy and professionalism. A letter will be forwarded to the Student Affairs Office with the strong recommendation that they be assigned three demerits. A second occurrence will result in a loss of privileges to interview with employers visiting the campus to recruit, with an additional recommendation to the Student Affairs Office that students be assigned three demerits. Failure to appear for two or more scheduled interviews during the interview day of a Career Fair will result in the loss of on-campus interview privileges.

Center for Career and Academic Advising—CA

The Senior Career and Academic Advisor is located within the Education Office on the third floor, and supports CIA students and graduates with their career management and academic needs. Career and Academic Advising is here to assist students with:

  • Creating career and academic goals as well as specific plans to achieve them.
  • Building a professional network.
  • Creating résumés, cover letters, portfolios, profiles, blogs, social media presence, and any other means of advertising skills and value to employers.
  • Preparing for Career Networking Days and On-Campus Recruiting events, as well as for interviews.
  • Finding and creating opportunities for career advancement.
  • Achieving academic success.
  • Creating individualized strategies to succeed both in and outside the classroom.

Students will be introduced to the Center for Career and Academic Advising during new student orientation. Through Externship Prep seminars and one-on-one advising sessions, students will be prepared to seek out and secure an externship location. The Senior Career and Academic Advisor will remain in contact with students during their externship experience. Then, as students prepare to graduate, they will work with their advisor on career planning or their transition to the New York campus to continue their education in one of CIA’s bachelor degree programs.

Career Networking Day and On-Campus Recruiting Opportunities

Students at the California campus can take advantage of recruitment opportunities and presentations held on campus. These opportunities will be communicated to students via CIA student e-mail and posted on the Career and Academic Services bulletin board. Career Networking Days are held in the fall and spring each academic year and On-Campus Recruiting is held on the third Thursday of every month.

In addition, employers recruit on the CIA’s Hyde Park campus during Career Fairs and throughout the year for both externship and full-time job opportunities. Students should watch for announcements to identify employers of interest. If students are interested in any of the positions available at a particular Career Fair, they can submit their résumé to the prospective employer through the Senior Career and Academic Advisor at Greystone.

Career Services—TX

Career Services is supported through the Library Learning Commons on campus. Students managing career their means ongoing, active dedication to moving their career forward—securing a job begins long before looking at postings and sending applications. Career Services is here to assist students with:

  • Creating career goals and specific plans to achieve them.
  • Building a professional network.
  • Creating résumés, cover letters, portfolios, profiles, blogs, and any number of other means of advertising skills and value to employers.
  • Finding and creating opportunities for career advancement.

Students will be introduced to Career Services during externship planning and preparation. Through group meetings and one-on-one advising sessions, students will be prepared to seek out and secure an externship location. Career Services will remain in contact with students during their externship experience. Then, as students prepare to graduate, they will work with their advisor on career planning or their transition to the New York campus to continue their education in one of the CIA’s bachelor degree programs.

Recruitment Opportunities

Students at the CIA San Antonio can take advantage of recruitment opportunities and presentations held on campus. These opportunities will be communicated to students via their CIA student e-mail account and posted on the Career Services page of the student portal. Students may sign up for potential interview slots by contacting the learning strategies administrator at Mar-y-sol.Salinas@culinary.edu.

In addition, employers recruit on the CIA’s New York campus during Career Fairs and throughout the year for both externship and full-time job opportunities. Students should watch for announcements so they can identify employers of interest. If students are interested in any of the positions available at a particular Career Fair, they can submit their résumé to prospective employers directly.

Counseling and Psychological Services (CAPS)—NY & CA

Personal difficulties and emotional stress can negatively affect students quality of life and ability to succeed. The role of CAPS is to help students achieve professional and personal goals and to address problems that may get in the way of success. Speaking with a trained, objective professional can increase self-awareness and help to build better coping strategies and resilience.

Students use Counseling and Psychological Services, commonly referenced as CAPS, for a variety of reasons. These include life and career transitions, adjusting to a new environment, anxiety, stress, relationship difficulties, family matters, low self-esteem or confidence, depression, and alcohol or drug use concerns.

For currently enrolled New York and California students who are not on leave, there is no cost for counseling services on campus.

Confidentiality and trust are very important to the counseling process. As governed by law, the information disclosed in counseling will not be shared with anyone outside of Counseling and Psychological Services. Counseling records are not part of educational records. The office is staffed by licensed mental health professionals who abide by codes of ethics, and by federal and state laws regarding confidentiality.

Individual personal counseling is focused on the particular needs of the student. Students and their therapist will discuss their concerns and come up with a plans to address them. We offer what is described as “talk therapy.” This includes solution-focused counseling, such as cognitive-behavioral therapy.

Some concerns require a comprehensive treatment approach, which means that talk therapy will be only one part of care. We can assist students with referrals to area psychiatrists, nutritionists, or other specialists as needed. For instance, eating disorders should be addressed with therapy, medical monitoring, and nutrition counseling. We work with students other provider(s) as part of their treatment/support team.

Alcohol and other drug use concerns can be assessed in confidence by CAPS. We can help students plan a broad approach to dealing with substance misuse and related personal matters. As needed, we work in collaboration with community-based treatment resources. Please note that we do not provide court-ordered counseling but can refer students to appropriate providers.

When students are concerned about a friend, they may request a consultation with a counselor. We will discuss the concerns and provide suggestions for managing the situation and referring a friend for appropriate assistance.

Confidential support for sexual assault, relationship violence, stalking, or harassment is provided by CAPS. We provide services for students who have experienced sexual assault, other violent crimes, or harassment. Please note that we are not involved in the investigation or grievance process, and we do not report information to campus officials. As such, we provide a place for students to discuss their concerns without having to file a formal complaint. We can help students understand the resources available, explore options for reporting incidents, and provide emotional support. As needed, psychotherapy can help address the emotional aftermath of these incidents.

Educational programs for wellness-related topics (e.g., mindful meditation) are offered by our staff counselors. Also, we offer confidential screening programs for depression, anxiety, and substance abuse.

Therapists typically work by appointment in order to set aside time to address concerns. For urgent mental health concerns, a same-day consultation can be requested. If students need to reschedule the time or decide not to attend, it is requested that students please contact us as far in advance as possible so another student may have access to an appointment. Students who miss multiple appointments without advance notice may be denied CAPS services and referred off campus instead.

Our offices are open from 8:30 a.m.–5 p.m., Monday–Friday. Please note that our offices are closed during the winter and summer break periods. To schedule an appointment or visit CAPS, please call or go to:

New York

845-905-4241

Student Commons Room 218

California

707-967-2443

Rhodes Room, located inside the main entrance

 

Crisis intervention, outside of our regular office hours, can be requested through Campus Safety/Security or by contacting:

New York

Dutchess County Helpline at 845-485-9700 for 24-hour support

California

Napa County Crisis Hotline at 707-253-4711 for 24-hour support

 

Counseling and Mental Health Resources—TX

Personal difficulties and emotional stress can affect a student’s quality of life and ability to learn. Speaking with a trained, objective professional can increase self-awareness and help students to build better coping strategies and resilience.

If students are already under the care of a psychiatrist and/or therapist, they may want to transfer their care to local resources in order to have appropriate support during their time at school.

Student should check with their insurance provider for a list of therapists and psychiatrists in Bexar County who accept their insurance. Students without insurance should consider purchasing coverage.

If students need mental health services or experience a mental health crisis, the following resources are available in the San Antonio area:

Bexar County Mental Health 210-223-7233, 24 hours a day
The Center for Health Care Services

210-223-7233

1-800-316-9241, 24 hour crisis care helpline

 

Disability Services

The Learning Strategies Center/Library Learning Commons also houses Disability Services. We believe that students with disabling conditions improve the diversity and vitality of our student body. As such, in compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans With Disabilities Act, the Disability Services function of the Learning Strategies Center is dedicated to ensuring that disabled students have equal access to all programs and curricula. Additional information and forms can be found on the student portal (CIA Main Menu) by selecting Academic Services and Support, and then Library Learning Commons.

The LSC/LLC will assist qualified students in attaining reasonable accommodations and support services. Our disability support specialists are available to discuss students’ specific needs in the classroom, kitchen, and residence hall. Reasonable accommodations may include readers, note-takers, priority seating, enlargement of notes, tape recording a lecture, books on CD, interpreters, testing accommodations, assistance with lifting, priority registration, or residence hall accommodations. Accommodations depend on the student’s documentation and specific functional limitations. After reviewing the documentation and interviewing the student, a disability support specialist will determine and recommend appropriate accommodations for each student’s course of study.

It is individual students responsibility to initiate a request for services and remain involved as a committed learner who has taken charge of their own needs. Due to confidentiality laws governing institutions of higher education, students must disclose their disability with the Office of Disabilities to request accommodations from each instructor and/or other staff members and departments on campus. Students with disabling conditions who desire accommodations for a class, quiz, midterm, or final exam must request the accommodations with the Office of Disabilities for every instance. Students should notify instructors of their disability and need for accommodations during the first week of class.

Learn more about facilities and services for students with disabilities at www.ciachef.edu/consumer-information.

Financial Aid

Financing education is a primary concern during a student’s CIA career. The following information will help students to understand the eligibility requirements and where to find more information.

Continued Aid Eligibility

Students must reapply for financial aid each school year by filing the Free Application for Federal Student Aid (FAFSA). The FAFSA is available online at www.fafsa.ed.gov. The CIA’s federal code is 007304. Students selected for verification will be asked to provide additional information to the Student Financial and Registration Services (SFRS) Office such as official IRS transcripts of the federal tax returns. Incoming students will automatically be considered for CIA merit-based aid through the admissions process.

The CIA has a FAFSA priority deadline of March 1. Students who file by this date will be processed first and given priority for institutional and federal campus-based funds. Students also need to make satisfactory academic progress, as determined by the registrar, in order for aid to continue. If make-up course work is required before starting a new semester, financial aid will not be awarded for the new semester until the course work has been completed and the registrar determines the student’s eligibility to start the new semester. There is no federal, state, or CIA aid offered for the costs of making up courses.

Student Eligibility Responsibility

To be eligible for federal or state financial aid, students must not owe repayment on a federal or state grant, or be in default on any guaranteed/federally insured student loan. Also, students must be making satisfactory progress in the academic program (see Satisfactory Academic Progress in the Financial Aid section of the CIA Academic Catalog).

Aid Suspension Due to Drug Conviction
The Higher Education Act of 1965, as amended, suspends aid eligibility for students who have been convicted under federal or state law of the sale or possession of drugs, if the offense occurred during a period of enrollment for which the student was receiving federal student aid. If students have a conviction for this offense, call the Federal Student Aid Information Center at 1-800-433-3243 or go to www.fafsa.ed.gov and click “Before Beginning a FAFSA” in the left column, and submit the Student Aid Eligibility Worksheet to find out how this law applies.

If students have lost their federal student aid eligibility because of drug conviction, they can regain eligibility if they successfully complete a qualified drug rehabilitation program or pass two unannounced drug tests administered by such a program. Students may also regain their eligibility if their conviction is reversed, set aside, or removed from their record so that fewer than two convictions for sale, or three convictions for possession, remain on their record.

Financial Aid Programs

For more information about federal, state, and CIA aid, including award descriptions, please refer to the Financial Aid section of the CIA Academic Catalog.

Grants and Scholarships for Enrolled Students

Throughout the year, many organizations generously offer scholarship assistance to students enrolled at the CIA. More than $2 million was awarded in donated scholarship funds last year.

Criteria and application procedures vary, and are listed on the $HEF site at ciachef.academicworks.com. CIA students are encouraged to check this site often to learn of possible new scholarship opportunities that become available throughout the year.

How Need is Determined

When students file their FAFSA, the U.S. Department of Education determines their expected family contribution (EFC). Need is calculated by subtracting their EFC from the cost of attendance (COA).

Cost of Attendance

In addition to the fixed direct cost listed in the Tuition and Fees section of the Academic Catalog, the CIA is required to estimate a cost of attendance (COA) that includes indirect cost such as personal expenses and transportation. While COA is one of the more confusing aspects of the financial aid process, it gives students and their families an idea of what costs might be incurred beyond tuition and fees so they can plan accordingly. It is important to differentiate between direct and indirect costs, as indirect costs are simply estimates used by the Student Financial and Registration Services (SFRS) Office during the awarding process to determine a student’s financial need, while direct costs are actual amounts that will be charged to the student’s account.

Keep in mind that SFRS can only award an amount of aid equal to or less than a student’s associated cost of attendance budget. If student have questions regarding their budget, would like consultation in planning their budget, or would like a copy of the cost of attendance, please contact SFRS.

Emergency Loan Program—NY

In an emergency, students may borrow up to $150 in an interest-free loan from The Culinary Institute’s Emergency Loan Program. Inquiries should be made to SFRS.

Loan Repayment

All loans taken out to finance a student’s education must be paid in full and in a timely manner. Failure to repay loan(s) will affect the student’s credit rating and ability to use federal funding in the future. Upon graduation or otherwise exiting the CIA, student borrowers will be given information on loan repayment terms and conditions.

Student Health Services

New York

Student Health Services is a great resource for first aid, follow-up care, health education, and support when students are not feeling well. The services of registered nurses and a physician assistant, under the direction of a medical director, are available at Student Health Services. The cost of off-campus doctor visits, prescriptions, and vaccines are the responsibility of the student.

There is a $20 fee for the physician assistant’s consultation which will be charged to a student’s account. If students have insurance that covers prescriptions,they will need to present their card to Health Services staff at the time of their visit. Students should be aware that some out-of-state prescriptions may not be filled in New York State.

In addition, if a student has an illness that the medical director, physician assistant, or Department of Health feels would endanger other students, it may be mandatory that the student leave campus.

Campus Safety should be notified of all emergencies. All emergency room visits must be reported to the Health Services Office.

California

If students experience a minor injury while on campus, there are first aid kits available in all teaching kitchens and residence halls at the CIA in California. First aid is provided on campus by the Office of Safety and Security. For more serious injuries, visit the emergency room located five minutes away at St. Helena Hospital, 10 Woodland Hill, St. Helena. The cost of non-routine treatment, off-campus doctor visits, prescriptions, medications, and vaccines will be the responsibility of the student. Please report hospital emergency room visits to the Office of Safety and Security.

Texas

If students experience a minor injury while on campus, there are first aid kits available in all teaching kitchens. For more serious injuries, students should contact their instructor or the manager-in-training for direction or to request transportation to the emergency clinic or hospital. The cost of non-routine treatment, off-campus doctor visits, prescriptions, medications, and vaccines will be the responsibility of the student. Please report hospital emergency room visits to the director of education or the student services manager.

Physical/Vaccinations

Each State Department of Health and the CIA require documentation of screening for tuberculosis (TB) and documentation of having received two MMR vaccinations. If these requirements are not met, students will need to be screened for TB and/or re-immunized for MMR. The CIA requires vaccination against hepatitis A given in two injections six months apart. Vaccination against hepatitis B is recommended but not required. The hepatitis B vaccine is given in three injections over six months. The Menactra vaccine to protect against meningitis is required in Califorina and Texas and recommended in New York. The meningitis vaccine is available in one injection.

Students should make arrangements with healthcare providers to administer any required immunizations during their required medical exam appointment. Any follow-up vaccinations can be arranged through a provider local to campus.  At the New York campus, Health Services can administer vaccines and charge all vaccine fees to a student’s account.

The entire Vaccination Policy can be found on the CIA Main Menu Policies and Procedures page.

Medical Contract

If students arrive on day one with missing or incomplete medical information, students must note that they signed a contract stating that all medical forms, immunizations, and lab tests must be completed by the end of their first week or students will be charged $200. If students do not comply with this contract, their name will not be added to the class roster and they will not be permitted to attend classes until all information is completed and approved by Health Services in New York. Students are also responsible for paying the class makeup fee.

Nurse Response Line—NY

The nurse response line provides nursing medical services through a medical answering system after the Student Health Office closes. Students can call 845-451-1261 and a nurse will answer questions and provide professional advice. If students need an ambulance, they should call the Safety Office at ext. 1111 or 845-451-1111.

Facial Hair Variance—Health-Related

If a student is unable to shave facial hair because of a health-related issue, written documentation from a medical provider must be submitted in order to obtain a variance letter. The student must carry the variance letter at all times. A student with a shaving variance may be required to wear a snood in order to enter or participate in food preparation and service locations. Medical documentation must be submitted to:

  Submit medical documentation to: Variance issued by:
New York Student Health Services, Roth Hall, lower mezzanine level Student Affairs, Student Commons Room 236
California Learning Strategies Center (LSC) LSC Manager
Texas Learning Strategies Center (LSC) LSC Administrator

Health Insurance

The CIA does not provide medical health insurance to students. Students can purchase it through the Health Insurance Exchange in their state of permanent residence if not covered by parents’, spouse’s, or any other plan. Students should determine if their health insurance policy will cover them while attending any one of the CIA campuses.

If a student becomes ill and needs medical attention and/or medical tests, the college’s secondary student accident insurance will not provide any coverage.

New York students taking the Global Cuisines and Cultures trip are encouraged to review insurance options and coverage through the CIA travel partner prior to visiting their destination.

Secondary Student Accident Insurance

Effective July 12, 2016, the CIA carries secondary student accident insurance for physical accidents in the maximum amount of $10,000 for injuries sustained while participating in scheduled, sponsored, or approved activities of the CIA within the U.S. Students must first file a claim through their own insurance plan and then file the necessary paperwork with the CIA’s secondary student accident insurance plan.

Note: The Student Accident Insurance policy does not cover medical expenses due to illness and is not intended to replace personal health insurance coverage.


The following procedures outline the process to submit a claim:

  1. Students can obtain a claim form from Health Services (NY campus) or the student portal (all U.S. campuses).
  2. Students must file a claim through their own insurance plan first.
  3. Students should notify any health care provider of this insurance coverage so that any invoices or explanation of benefits statements can also be sent directly to AIG (the student accident insurance company used by the CIA).
  4. Students must report the claim to AIG within 20 days of the accident by completing and submitting the Personal Accident Claim Form to AIG. Copies of all medical bills submitted to the student’s primary health plan carrier will subsequently need to be submitted to AIG by the student within 90 days of the reported claim. Students must bring or e-mail the completed form to Julie Wolfe, executive assistant to the vice president of finance and administration, (Roth Hall S-342 at the New York campus or Julie.Wolfe@culinary.edu) for review and signature prior to submitting to AIG.
  5. Claims can be submitted using the following methods:

Mail:

AIG Personal Accident Claims
P.O. Box 25987
Shawnee Mission, KS 66225

Fax:

1-866-893-8574


E-mail:

AHClaims@aig.com


Any questions from students or providers regarding benefit coverage can be answered by calling AIG directly at 1-800-551-0824.

  1. The benefit period for a claim is 52 weeks from the date of the accident.

Please note: The Finance Office will not be responsible for completing the student accident form or obtaining copies of medical bills. Students will deal directly with AIG.

See Accidents for information on how to properly report an on-campus accident.

Doctor’s Release

After any injury or illness, which prevents or impacts a student’s ability to attend class or meet the technical standards of the college, the student will need to obtain a doctor’s release to return to class at full duty without restrictions. If students need temporary accommodations, they are instructed to coordinate with the Learning Strategies Center staff on their campus. Following a term of temporary accommodations, students may need additional medical clearance to return to class at full duty without restrictions. Any absences accumulated during the time of illness or injury or while waiting for medical clearance are subject to the limits outlined in the Policy on Attendance in the CIA Academic Catalog.Please present the doctor’s release to Student Health Services in New York for reference.

On-Campus Employment

Various departments at the CIA hire student workers for employment. If students are interested in working on campus (either through the Federal Work-Study program or not), students must submit an employment application through the student job board. Instructions are available on the Student Employment page of CIA Main Menu. Campus employment is not guaranteed.

In order to participate in on-campus employment, students must complete a registration process that includes completing a W-4 and I-9 form. The I-9 form, required by the U.S. Department of Homeland Security, establishes eligibility to work in the United States, and requires students to present original documentation to verify their eligibility. Students at the New York campus must visit the Student Employment Office to complete their registration after they have applied online. Students at the California and Texas campuses should visit the Administration Office for assistance with their registration.

Once the registration process is complete and students begin working, they should speak with their supervisor to ensure proper payment, including use and location of time clocks.

Direct deposit is available to student employees. If students choose to sign up for direct deposit, they must provide bank information such as routing and account numbers. If students opt not to participate in direct deposit, their paychecks will be delivered to their campus mailbox (New York students) or the Administration Office (California and Texas students).

For further information, call:

New York 845-451-1364
California 707-967-2340
Texas 210-554-6401

Student Accounts

The CIA is dedicated to keeping costs to students as low as possible while maintaining the high quality of its programs, services, and facilities. Student Account and payment policies for the CIA campuses in the United States for 2018–2019 begin below.

Privacy and Student Accounts

Information about a student’s bill is private, and will not be disclosed to anyone unless the student provides us permission. Therefore, if a student wishes us to discuss finances with family members, the student must be sure to submit a Consent to Release Form. This form is available in any student services office or can be downloaded from CIA Main Menu under documents on the Student Financial and Registration Services (SFRS) page.

Payment Policy

Tuition and fees (including room and board), less any pending financial aid, must be paid in full 30 days prior to the start of any new semester. This payment is an indication of a student’s preparedness to pay and a student’s financial commitment to the college. College approved payment plans must be in place prior to any required payment due date. Failure to pay may result in deregistration and late payment fees. Payment will be considered late after five days.

Note:

  • Miscellaneous charges that may be assessed will be payable within 30 days after they are invoiced.
  • Externship—Students must have a zero balance or an approved payment plan in place in order to begin work at their approved site.
  • Payment for the Global Cuisines and Cultures elective is billed and payable with the semester prior to students travel date.
  • Graduation—Students may not attend graduation ceremonies with an unpaid balance.

Payment Plans

The college offers payment choices to help students afford their college expenses. Students can spread the cost of tuition and fees over a term by enrolling in a tuition payment plan with our TouchNet online system. Students will find a link to TouchNet under the View and Pay Account tab of the CIA Main Menu. For more information contact Student Financial and Registration Services by e-mail at sfrs@culinary.edu or by calling 845-451-1500.

Financial Clearance and Registration for Classes

Registration for classes takes place prior to the start of each semester. Registration for classes does not guarantee attendance. If a student’s balance is not paid according to the college’s payment policy, the student’s schedule may be put on hold. To remove this hold, payment in full must be made or a CIA approved payment plan must be in place. Please see the Student Financial Planner staff to make payment arrangements. Those students who have met their financial obligations will have their schedule reinstated and the financial holds will be removed.  Late fees will be applied if the balance is not resolved.

Financial Aid and Student Accounts

There are two types of financial aid credits on student accounts—a pending credit and an actual credit. A pending credit is money to expect but which has not yet been received by the college. An actual credit is money that has been disbursed to student accounts. Both pending and actual credits reduce the balance due on a student account. Aid will not disbursed to student accounts until after the add/drop period of the semester; as a convenience, we post a pending credit to student accounts when we bill each new semester.

If there is no expected pending financial aid credit on a student account, it is often because the student did not apply for financial aid on time. It takes time to process a financial aid application—especially in cases involving alternative educational loans—so students should be sure to meet all the deadlines. We will not remove any late charges on student accounts simply because students did not file for financial aid on time. Students can check the status of their financial aid on the CIA Main Menu, the student portal.

How Do Students Pay?

Payments to the CIA can be made in any of the following ways:

By Mail or In Person
  • We accept checks, bank checks, and money orders.
  • Make all checks and money orders payable to The Culinary Institute of America. Please include a student ID number and start date on all checks. We do not accept post-dated checks.

To pay by mail, send to: Student Financial and Registration Services, The Culinary Institute of America, 1946 Campus Drive, Hyde Park, NY 12538-1499.

In-person payment should be directed to:

New York SFRS—Admissions Center, second floor
California SFRS, Education Office, third floor
Texas Student Services Manager
Electronic Payments
  • Check CIA Main Menu, the student portal, under the View and Pay Account tab for the link to Touchnet where students can make an electronic payment and/or set up a payment plan.

Past Due Balances

Students with balances from prior semesters will not be allowed to register, receive a transcript, or have a degree conferred. Payments will be considered late after five days, and students will be assessed a $150 late fee and a financial hold will be placed on their registration record. Students must keep their account current or their enrollment may be terminated. Should a student cease to attend for any reason, the date of delinquency for unpaid charges will be based on the last semester attended and will be determined to be the month and year that represents the end of that semester.

What Will Happen If A Student “Bounces” a Check?

If the bank does not honor a student’s check for any reason (insufficient funds, stop payment, etc.), a fee of $65 will be assessed and automatically charged to the student’s account. Restitution of the check will be expected immediately.

What If Students Have Questions About Their Bill?

All billing inquiries or errors should be directed to Student Financial & Registration Services by e-mailing sfrs@culinary.edu. Students can access their account on CIA Main Menu under the View and Pay Account tab. All e-mail correspondence to SFRS must be sent from their CIA e-mail address.

When Can Students Get Their Refund?

Credit balances will be refunded within 14 days of the date the credit occurs on the student’s account and are processed by Student Financial & Registration Services at the New York campus. Refund or eRefund will be distributed as follows:

  • eRefunds—Those students that sign up for eRefunds will have their refunds deposited directly into their bank account
  • Registered student, New York Campus—Check will be available for pickup in SFRS
  • Registered student, California Campus—Check will be available for pickup in the Education Office
  • Registered student, Texas Campus—Check will be sent via mail to permanent address
  • Students who are doing a concentration at another campus will have their check mailed to their permanent address

All other refunds will be mailed to the permanent address. For faster refunds, students are encouraged to sign up for eRefunds by following the link to TouchNet on the CIA Main Menu under the View and Pay Account tab. TouchNet provides a secure, convenient, and confidential way to store banking information.

Note that the law requires that any excess PLUS funds be returned to the parent. If a school determines that PLUS funds created a credit balance, the credit balance would have to be given to the parent. The CIA will refund the parent when the PLUS is the only payment on the account and the PLUS disbursement is more than the student’s institutional charges. If students have any questions about the availability of their refund, they should contact SFRS.

Cancellation Policy

New York Campus

A full refund will be made to any student who cancels enrollment prior to or within the first week of classes except that the college will charge a $100 cancellation fee.

California Campus

Students have the right to cancel their program of instruction, without any penalty or obligations, through attendance at the first class session or the seventh calendar day after enrollment, whichever is later. After the end of the cancellation period, students also have the right to stop school at any time, and students have the right to receive a pro rata refund if they have completed 60% or fewer of the scheduled class days in the current payment period of their program, as calculated through their last day of attendance.

Cancellation may occur when the student provides a written notice of cancellation at the following address: Admissions Department, The Culinary Institute of America, 1946 Campus Drive, Hyde Park, NY 12538.

  • The written notice of cancellation, if sent by mail, is effective when deposited in the mail properly addressed with proper postage.
  • The written notice of cancellation need not take any particular form and, however expressed, is effective if it shows that the student no longer wishes to be bound by the enrollment agreement.

If the enrollment agreement is cancelled, the school will refund the student any money the student has paid, less a cancellation fee of $100, less any deduction for equipment not returned in good condition, within 45 days after the notice of cancellation is received.

Texas Campus

A full refund will be made to any student who cancels the enrollment contract within 72 hours (until midnight of the third day excluding Saturdays, Sundays, and legal holidays) after the enrollment contract is signed. A full refund will also be made to any student who cancels enrollment within the student’s first three scheduled class days, except the school may retain not more than $100 in any administrative fees charged, as well as items of extra expense that are necessary for the portion of the program attended and stated separately on the enrollment agreement.

Withdrawal Refund Policy—NY

The date of determination of a student’s official withdrawal is based on the date the college is provided official notice of withdrawal. Suspension for any reason is considered a withdrawal. The actual date of withdrawal for Return of Title IV or for Unofficial Withdrawal purposes will be based on the last class day or the best available academic information.

Tuition and General Fee Refund—NY

If a student withdraws or is suspended after the semester begins, the student will be refunded a percentage of tuition and general fees, as shown on the following chart:

Withdrawal Date Amount of Refund
1–7 calendar days 100%
8–14 calendar days 85%
15–21 calendar days 50%
After 21 calendar days No Refund

Withdrawal Refund Policy—CA

Students may withdraw from the CIA at any time after the cancellation period described in the Cancellation Policy and receive a pro rata refund if they have completed 60% or fewer of the scheduled class days in the current payment period in their program through the last day of attendance. The refund will be less registration fee or an administration fee not to exceed $250, and less any deduction for equipment not returned in good condition, within 45 days of withdrawal. New, unused equipment may be returned to the college’s student affairs assistant within 20 days of withdrawal for credit to the student account.

Tuition and General Fee Refunds—CA

If a student has completed more than 60% of the period of attendance for which the student was charged, the tuition is considered earned and the student will receive no refund. If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program funds.

For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

  • The student notifies the CIA of the student’s withdrawal or the date the student plans to withdraw, whichever is later.
  • The CIA terminates the student’s enrollment for failure to maintain satisfactory academic progress, failure to abide by the rules and regulations of the institution, absences in excess of maximum set forth by the institution, and/or failure to meet financial obligations to the CIA.
  • The student fails to return from a leave of absence.

For the purpose of determining the amount of refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. The amount owed equals the daily charge for the program (total institutional charge, minus non-refundable fees, divided by the number of days in the program), prior to withdrawal.

Withdrawal Refund Policy—TX

  1. Refund computations will be based on scheduled course time of class attendance through the last date of attendance. Leaves of absence, suspensions, and school holidays will not be counted as part of the scheduled classes.
  2. The effective date of termination for refund purposes will be the earliest of the following:
    • The last date of attendance, if the student is terminated by the college,
    • The date of receipt of written notice from the student, or
    • Ten school days following the last date of attendance.
  3. If tuition and fees are collected in advance of entrance, and if after expiration of the 72-hour cancellation privilege and the student does not enter the college, not more than $100 in any administrative fees charged shall be retained by the college for the entire program.
  4. If a student enters a program and withdraws or is otherwise terminated after the cancellation period, the college may retain not more than $100 in any administrative fees charged for the entire program. The minimum refund of the remaining tuition and fees will be the pro rata portion of tuition, fees, and other charges that the number of hours remaining in the portion of the course or program for which the student has been charged after the effective date of termination bears to the total number of hours in the portion of the course or program for which the student has been charged, except that a student may not collect a refund if the student has completed 75 percent or more of the total number of hours in the portion of the program for which the student has been charged on the effective date of termination.1
  5. Refunds for items of extra expense to the student, such as books, tools, or other supplies, are to be handled separately from the refund of tuition and other academic fees. The student will not be required to purchase instructional supplies, books, and tools until such time as these materials are required. Once these materials are purchased, no refund will be made. For full refunds, the college can withhold costs for these types of items from the refund as long as they were necessary for the portion of the program attended and separately stated in the enrollment agreement. Any such items not required for the portion of the program attended must be included in the refund.
  6. A student who withdraws for a rea­son unrelated to his or her academic status after the 75 percent completion mark and requests a grade at the time of withdrawal shall be given a grade of “incomplete” and permitted to re-enroll in the course or program during the 12-month period following the date the student withdrew without payment of additional tuition for that portion of the course or program.
  7. A full refund of all tuition and fees is due and refundable in each of the following cases:
    1. An enrollee is not accepted by the college,
    2. If the course of instruction is discontinued by the college and this prevents the student from completing the course, or
    3. If the student’s enrollment was procured as a result of any misrepresentation in advertising, promotional materials of the college, or representations by the owner or representatives of the college.

A full or partial refund may also be due in other circumstances of program deficien­cies or violations of requirements for career schools and colleges.

  1. Refund policy for students called to active military service—A student of the college who withdraws as a result of being called to active duty in a military service of the United States or the Texas National Guard may elect one of the following options for each program in which the student is enrolled:
    1. If tuition and fees are collected in advance of the withdrawal, a pro rata refund of any tuition, fees, or other charges paid by the student for the program and a cancellation of any unpaid tuition, fees, or other charges owed by the student for the portion of the program the student does not complete following withdrawal;
    2. A grade of incomplete with the designation “withdrawn—military” for the courses in the program, other than courses for which the student has previously received a grade on the student’s transcript, and the right to re-enroll in the program, or a substantially equivalent program if that program is no longer available, not later than the first anniversary of the date the student is discharged from active military duty without payment of additional tuition, fees, or other charges for the program other than any previously unpaid balance of the original tuition, fees, and charges for books for the program; or
    3. The assignment of an appropriate final grade or credit for the courses in the program, but only if the instructor or instructors of the program determine that the student has:
    • Satisfactorily completed at least 90 percent of the required coursework for the program; and
    • Demonstrated sufficient mastery of the program material to receive credit for completing the program.
  2. The payment of refunds will be com­pleted once the refund instrument has been negotiated or credited into the proper account(s) within 60 days after the effective date of termination.

1More simply, the refund is based on the precise number of course time hours the student has paid for, but not yet used, at the point of termination, up to the 75% completion mark, after which no refund is due. Form PS-1040R provides the precise calculation.

Cancellation and Withdrawal from Travel Programs—NY

Regardless of the reason for cancellation, students who fail to cancel their travel reservation by the published deadlines will be responsible for cancellation costs as set forth by the terms and conditions of the current travel provider.

Cancellation and Withdrawal from Concentration Programs—NY

Regardless of the reason, students who withdraw from or transfer their enrollment in a concentration that includes a semester away at a domestic or international campus location less than 90 days prior to the assigned semester-away term will incur a fee of $350, as set forth by the terms and conditions of The Culinary Institute of America.

Residence Hall Fee Refunds—NY & CA

Housing cancellations must be submitted in writing to the Residence Life Office 30 days prior the semester start date. Applicants who fail to cancel 30 days prior to the semester start date or fail to occupy their assigned room will be subject to a $175 cancellation fee.

Students withdrawing or suspended for any reason will be refunded a percentage of their residence hall charges as shown in the following chart:

Room Exit Date Amount of Refund
Prior to the start of the first semester 100%
1–14 calendar days of the semester 80%
After 14 calendar days of the semester No Refund

Board Fee Refunds—NY & CA

Board fees are refundable on the same schedule as residence halls.

Additional Refund Information

The CIA will credit a student account any tuition due as indicated above, and will pay any balance due to the student from unliquidated tuition deposits within 30 days of the date the college determined the withdrawal. New, unused equipment may be returned to the college’s Central Issue Department within 20 days of withdrawal for credit to student accounts. Uniforms that have been embroidered with student names may not be returned.

Treatment of Title IV Aid when a Student Withdraws

The law specifies how the college must determine the amount of Title IV program assistance students earn if students withdraw from school. The Title IV programs covered by this law are: Federal Pell Grants, Federal Direct Stafford Loans, PLUS, Federal Supplemental Educational Opportunity Grants (SEOGs), and Federal Perkins Loans.

When students withdraw during their period of enrollment, the amount of Title IV program assistance that students have earned up to that point is determined by a specific formula. If students received (or the college or parent received on their behalf) less assistance than the amount that the student earned, students may be able to receive those additional funds as well. If a student received more assistance than they earned, the excess funds must be returned by the college and/or the student.

The amount of assistance that students have earned is determined on a pro rata basis. For example, if a student completed 30% of a period of enrollment, the student earns 30% of the assistance the student was originally scheduled to receive. Once a student has completed more than 60% of the period of enrollment, the student can earn all the assistance the student was scheduled to receive for that period.

If a student did not receive all of the funds that were earned, the student may be due a post-withdrawal disbursement. If the post-withdrawal disbursement includes loan funds, a student may choose to decline the loan funds so that they don’t incur additional debt. The college may automatically use all or a portion of a student’s post-withdrawal disbursement—including loan funds, if accepted—for tuition fees and room and board charges (as contracted with the college). For other college charges, the college needs a student’s permission to use the post-withdrawal disbursement. If students do not give permission (which some colleges ask for upon enrollment), students will be offered the funds. However, it may be in a student’s best interest to allow the college to keep the funds to reduce debt.

There are some Title IV funds that students were scheduled to receive that cannot be earned once students withdraw because of other eligibility requirements.

For example, if a student is a first-time, first-year undergraduate student and the student has not completed the first 30 days of their program before withdrawal, the student will not earn any Direct Loan funds that they would have received had the student remained enrolled past the 30th day.

If students receive (or the college or parent receives on their behalf) excess Title IV program funds that must be returned, the college must return a portion of the excess equal to the lesser of:

1. students institutional charges multiplied by the unearned percentage of their funds, or

2. the entire amount of excess funds.

The college must return this amount even if it wasn’t kept in the student’s Title IV program funds. If the college is not required to return all of the excess funds, students are responsible for returning the remaining amount. If students have any loan funds that must be returned, the student (or their parent for a PLUS loan) must repay them in accordance with the terms of the promissory note. That is, the student makes scheduled payments to the holder of the loan over a period of time.

Any amount of unearned grant funds that students must return is called an overpayment. The amount of a grant overpayment that students must repay is half of the unearned amount. Students must make arrangements with the college or the Department of Education to return the unearned grant funds.

The requirements for Title IV program funds when students withdraw are separate from any other refund policy the college has. Therefore, students may still owe funds to the college to cover unpaid institutional charges. The CIA may also charge students for any Title IV program funds that the college was required to return.

If students have questions about Title IV program funds, call the Federal Student Aid Information Center at 1-800-4-FEDAID (1-800-433-3243). TTY users may call 1-800-730-8913. Information is also available on “Student Aid on the Web” at www.studentaid.ed.gov.

The college will make available upon request examples of the application of our refund policies.

Fees That May Be Assessed

The following fees could appear on student bills:

Dining Gold Points—NY:  
  50 points $55
  100 points $110
  300 points $300
  600 points $580
  900 points $860
Cancellation of Enrollment Agreement $100
ID card replacement $15
Incomplete medical requirement(s) fee $200
Late payment fee $150
Late registration fee $150
Failure or re-registration fee of externship $150
Re-registration practical or ServSafe exams $60
Part-time and overload–per credit $1007
No show–practical exam $150
Library fine for non-returned book $300
Library late fine $2
Lost or unreturned mailbox key $25
Parking fines:  
  fire zone violation $50
  handicap/medical zone violation $50
  moving traffic violation $75
  non-registration $50
  removal of immobilizer (“boot”) $100
  towing by outside company current rate for towing
Physician assistant consultation fee $15
Residence hall fines/fees—NY & CA:  
  cancellation fee $175
  failure to set up checkout appointment or complete checkout procedure fee $50
  failure to return issued or loaned room key, lost key (cost per key) fee $50
  illegal appliance fine $25
  lock change fee $50
  lock-out service fee $15–$50
  pets fine $25
  unauthorized room change (including switching sides) fee $100
  failure to clean MicroFridge $50
  room damage or cleaning fee $25–$200
  damage to MicroFridge fee $100–$200
  failed room inspection fee  $50–$150
Returned check fee $60
Skills Remediation fee $60
Smoking in unauthorized outdoor location fine $50
Transcript copy $5
Tuition cancellation fee $100
Tuition Payment Plan enrollment fee $60

Student Tuition Recovery Fund (STRF) Fee—CA

For students who enroll after January 2015, the fee is $0 (zero) per $1,000 of institutional charges. The STRF rate is subject to change based on the balance in the STRF account.

The following information regarding the Student Tuition Recovery Fund is disclosed to students in accordance with the California Bureau of Private Postsecondary Education:

“You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you:

  1. You are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition either by cash, guaranteed student loans, or personal loans, and
  2. Your total charges are not paid by any third-party payer such as an employer, government program or other payer unless you have a separate agreement to repay the third party.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if either of the following applies:

  1. You are not a California resident, or are not enrolled in a residency program, or
  2. Your total charges are paid by a third party, such as an employer, government program or other payer, and you have no separate agreement to repay the third party.*

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents, or are enrolled in a residency program attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education.

You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid the STRF assessment, and suffered an economic loss as a result of the following:

  1. The school closed before the course of instruction was completed.
  2. The school’s failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school.
  3. The school’s failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs.
  4. There was a material failure to comply with the Act or this Division within 30 days before the school closed or, if the material failure began earlier than 30 days prior to closure, the period determined by the Bureau.
  5. An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act.”

However, no claim can be paid to any student without a Social Security number or a taxpayer identification number.

* A student whose costs are paid to the college by a third-party payer should alert Student Financial and Registration Services prior to the first tuition payment to avoid unnecessary charges.

Technology on Campus

Wireless Network

The CIA has a state-of-the-art network infrastructure that supports a high speed wireless network. Residence halls as well as several other buildings on campus are equipped with an 802.11 a/b/g/n/ac-compliant wireless network.

If students bring their computer to campus…
Recommended Hardware Specifications (minimum):

  • Intel or AMD Dual Core Processor or better
  • 4 GB RAM
  • 100 GB Hard Drive
  • 802.11a/b/g/n/ac-compliant

Software Requirements:

  • Microsoft Windows 7 or newer, or Mac OS X and above. All operating system software should be fully updated with the most current patches.
  • Current antivirus and anti-spyware software installed and up to date
  • Updated wireless adapter drivers if they plan on using the wireless network

Peer-to-Peer File Sharing

Peer-to-peer file sharing is not allowed and is blocked on the CIA network using bandwidth-shaping technology. Under the Higher Education Opportunity Act (H.R. 4137), illegal distribution of copyrighted materials may be subject to criminal and civil penalties. The CIA is legally obligated to assist authorities in identifying individuals who violate copyright law pertaining to peer-to-peer file sharing. It is also in violation of school policy to use technology designed to circumvent the blocking of this activity.

Wireless Network Support

As a first step in troubleshooting wireless network problems, students must bring their device to the Student Help Desk during support hours. Any recommendations the Student Help Desk makes must be followed before any further troubleshooting will be done. In-room visits are made only to verify wireless coverage issues when all other options have been exhausted. All software, hardware, and other configuration changes must be done at the Student Help Desk prior to scheduling an appointment.

Student Help Desk

Support for student-owned computers is offered at the Student Help Desk located at the Hilton Computer Center in Hilton 209. The Student Help Desk is available to assist students in connecting to the wireless network, preventing and removing virus/spyware infection, and answering any other technology-related questions they may have. For more information, see the Student ITS page on CIA Main Menu at Information Technology Services—Hyde Park, located under Campus Resources.

Student Computer Labs

New York

If students do not have their own computer, there are more than 200 PCs in 12 labs available for student use. Software applications installed include MS Office, ESHA Food Processor, Micros POS, and language learning software. Many of these labs are equipped with black-and-white and color laser printers and scanners. Individual tutoring sessions are also available. Computer lab locations include Conrad N. Hilton Lab*, Conrad N. Hilton Library reference area*, St. Andrew’s Lab**, BPS Computer Lab*, Betty Axleroad Language Lab*, Career Services Placement Lab, Library Learning Commons, and residence halls**. For more information, visit the Student Computer Labs page on CIA Main Menu, at the Resources tab of the Information Technology Services—Hyde Park page, located under Campus Resources.

*Printing available
**Ginger Lodge Residence Hall & St. Andrew’s Labs have 24 hour printing available.

Conrad N. Hilton Lab

The Conrad N. Hilton Lab is a full-service and fully staffed computer lab. Services and supplies are paid for using Culinary Cash, and include black and white and color printing, résumé paper, envelopes, transparencies, lamination, faxing (sending and receiving), scanning, and tutoring.

Hilton Lab hours can be found in the Navigating the Campus  section of this handbook. If students have questions regarding lab hours or services provided, they can call the student computer lab specialist at 845-451-1746.

California

Greystone’s computer laboratory is located on the southwest corner of the third floor of the main building next to the Education Office. Hours are Monday–Friday, 6 a.m.–10 p.m. Saturday and Sunday hours are available by arrangement with the Office of Safety and Security.

The computer lab is equipped with a wide variety of software programs and also provides services such as printing and scanning. To learn more, visit the Student Computer Labs—Greystone page of CIA Main Menu, located under Campus Resources and then Information Technology (IT) Services.

Texas The computer laboratory is located on the third floor of the main building in the library. Hours are Monday–Friday, 6 a.m.–8 p.m. The computer lab is equipped with a wide variety of software programs and also provides services such as printing.

 

Online Resources

Prior to arrival to campus, students receive login account information for the online resources that are available. For any questions about login information, please contact the Student Help Desk by e-mail at ITHelp@cia.culinary.edu or call 845-451-1698.

CIA Main Menu

CIA Main Menu is the online portal where students can go for all campus-related news, announcements, and information including grades, class schedule, financial aid, and student account records. Current students can also view and request room changes and submit housing applications to the Residence Life Office. Access to online course registration for students in their junior and senior years is also available on CIA Main Menu. Please note: Internet Explorer is the supported browser for all CIA applications.

Mobile CIA Main Menu

CIA Main Menu is also accessible to current students on tablets and other mobile devices at m.ciamainmenu.culinary.edu. Information available includes grades, schedules, dining information, academic calendars, campus announcements and maps, and links to Culinary Cash (NY) and Moodle Rooms. New information continues to be added and will be announced as it becomes available.

CIA Student E-mail Accounts

The CIA-issued e-mail account is the official way in which the faculty and administration communicate with students. This e-mail account allows us to communicate various and often sensitive information in a secure way. It is the student’s responsibility to check their CIA-issued e-mail on a regular basis.

Conrad N. Hilton Library Catalog

Students can access the CIA’s library holdings at the main campus online at http://ciachef.libguides.com to find books, DVDs, videos, images, periodicals, and more.

Culinary Course Management System

Moodle is the online learning platform students will use to access their course materials online. Instructors post course guides, recipe manuals, and other supporting material such as PowerPoint presentations, videos, and assignments in Moodle. Access to courses in Moodle is only available to students while currently enrolled.

Culinary Connect

The CIA’s Culinary Connect houses information on thousands of employers and even more approved externship, part-time, and full-time positions available for CIA students and graduates, providing career services for life. Visit Culinary Connect at https://ciachef-csm.symplicity.com.